Ordering from Signum

Ordering discs from Signum Records is simple. Just choose the discs you want by clicking the BUY button next to the disc you have chosen. You will be taken to the shopping trolley where your disc will have been added. You increase the quantity ordered by entering a quantity and pressing RECALCULATE. To delete a disc from the shopping trolley enter 0 in the quantity box and press RECALCULATE You can return to the page you were browsing by clicking the CONTINUE SHOPPING button. Click here to see the catalogue of discs arranged by category. Click here to see the roster of Signum artists. When you have made your selections you can VIEW SHOPPING BASKET to check your selection, and from there you can proceed to the secure checkout and payment site. Our payment site is secure - check for 'https' in the address bar or the symbol when you get there. You will be asked for your postal zone so that the correct postage can be calculated: UK Europe outside the UK Rest of the World Discs are sent by airmail to destinations outside the UK When you reach the payment area you will be asked to pay by credit card, or given the option to send a cheque. All amounts are in £ sterling. Credit Card Information: We can process Paypal, Delta, Maestro, Amex, Mastercard, Visa, Visa debit, Switch and Solo. If ordering from outside the UK, your credit card company will convert the transaction into your own currency. If you do not wish to use the shopping basket system to order discs you can write to Signum Records Suite 14,  21 Wadsworth Road,  Perivale, Middlesex, UB6 7JD UK Alternatively you can contact Signum Records by telephone at +44 (0) 20 8997 4000 Would you like to stay in touch with Signum and receive our occasional newsletter? If so please click here to leave your details.

Terms and Conditions

Cancelling an order:

Customers are entitled to cancel the purchase of any item within seven working days of delivery. Please ensure that all items remain unopened, sealed and in good condition. In this instance, please write "contract cancellation" on the reverse side of the delivery note that will be enclosed with your order. Securely package the item and return following instructions in "How to return an item" above. Important: In order to comply with contract cancellation, the item(s) must be returned to us within seven working days of the items being delivered to you.

Your protection:

We recommend that you use a recorded delivery

Re-imbursement:

Signum will re-imburse monies owed via cancellation or returns within ten working days of receipt of returned goods together with the delivery note and reasons for return

Postage charges and dispatch time:

We endeavour to send CDs out within 24 hours of receipt of order, but we guarantee to send it within seven working days of the order having been received.

UK packets are sent by first class post, Europe and Rest of World by airmail.

Money back guarantee:

Signum operates a money back guarantee that means if you are unhappy with your purchase, you can return it to us in its original condition and we will issue a full refund of the price that you paid for the item(s).

You must return the goods within 30 days.

The CDs must be unopened and in their original condition. If the CDs are defective in any respect we will accept return of an item that has been opened but it must be accompanied by a written document detailing in what respect you believe it to be deficient.

Delivery charges:

Signum will refund any delivery charges if the goods returned are returned due to an error on our part or for defective product.

How to return an item:

Please enclose a written document that details the reason for the return together with the delivery note that will have been enclosed with the goods. Carefully and securely wrap the CD(s) and send to Signum Records Ltd., Unit 14, 21 Wadsworth Road, Perivale, Middlesex, UB6 7JD, UK.